Amazon adds message verification to Alexa for Shopping

U.S. customers can ask Alexa for Shopping whether an email, text or call claiming to be from Amazon matches its records.

Amazon says the tool compares information about the sender, wording and time against its own communications. It gives three possible results: from Amazon, not from Amazon, or unable to verify.

This Alexa feature is launching in the United States. Amazon also describes separate verification options for customers elsewhere. Check your order and account from Amazon directly before acting on an unexpected message.

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