Temu’s U.S. return policy explains second-return fees and electronics windows

The U.S. policy dated April 28 says the first return per order is generally free; later returns from the same order may incur a shipping fee.

Temu’s U.S. policy says eligible items can generally be returned within 90 days, with exceptions. Most electronics have a 45-, 60- or 90-day window depending on the seller.

It says the first return for an order is free within the return window, while second and subsequent returns from that order may have a $7.99 shipping fee plus applicable tax deducted from the refund. Pickup and certain oversized or remote-area returns may have separate costs. This is a reading of the policy dated April 28, not a claim that the fees were newly introduced.

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