Constant Contact began in 1995 with a focus on helping small businesses compete through email marketing. Its product has expanded into a broader digital-marketing suite covering email campaigns, list growth, social publishing, automation, events, surveys, SMS and related marketing workflows.
The service is subscription-based, and plan features, contact limits, sending allowances and pricing can change over time. Constant Contact has continued adding AI-assisted campaign creation and integrations while maintaining separate products and support resources for different marketing workflows.
Product support is available through the Help Center, phone and chat, with hours and department numbers varying by product and region. The corporate contact page also separates sales, partner, public-relations, advertising and multi-account enquiries from ordinary account support.
