Dashlane was founded in 2009 by Bernard Liautaud with co-founders Alexis Fogel, Guillaume Maron and Jean Guillou. It became widely known as a consumer password manager and secure digital wallet, but its current corporate positioning is broader and more business-focused: Dashlane describes itself as an intelligent credential-security platform, with its Omnix product family combining password management, credential-risk visibility and protective controls for organizations. Personal plans still exist, so a profile should not imply that Dashlane serves only enterprises, but it should also avoid treating the service as the same consumer-only product it was a decade ago.
Core functions can include encrypted credential storage, password generation, autofill, sharing, passkeys and security monitoring, while availability varies by personal or professional plan and by current product packaging. Security language requires care. Dashlane promotes a zero-knowledge architecture and encryption designed so that stored vault data is protected, but no password manager removes the need for a strong account password, multi-factor authentication, careful device security and protection against phishing. Recovery options can also depend on how the account or organization has been configured, so users should understand recovery methods before losing access rather than assume support can simply reveal a forgotten secret.
Dashlane's support model changed as the company expanded its plans. Its Help Center article updated September 8, 2026 says personal-plan users should begin with the Help Center and chatbot; people on an active plan or trial can be connected with an agent when needed, while direct phone support is not a general consumer channel. For organization administrators, available support depends on plan: email and chat are broadly available to eligible administrators, whereas scheduled screen shares and phone calls are restricted to specified professional tiers and are reached through the Admin Console.
That makes generic “Dashlane support phone numbers” on third-party websites especially suspect. Customers should use support.dashlane.com, preserve the account email and relevant billing receipt, and never provide a master password or one-time authentication code to an unsolicited caller. Subscription handling can differ when a plan was purchased through an app store rather than directly from Dashlane, and plan names have changed over time. Current 2026 Help Center pages still reference personal plans including Premium and Friends & Family as well as several professional Omnix offerings, but those names should not be frozen into permanent company facts.
