Amazon is a large online retailer and marketplace combining Amazon-sold inventory with products offered by third-party sellers. The practical details of an order can depend on the item, seller and fulfillment method.
iHerb is an online health-and-wellness retailer with a large supplement and personal-care catalog and broad international distribution. Return windows differ between standard products and iHerb-branded products.
At a glance
Key profile facts
These are descriptive facts, not score components.
Websiteiherb.com
Business modelHealth & wellness retailer
Most-product return window30 days
iHerb-brand return windowUp to 90 days when bought directly
International ordersCountry-specific handling
CatalogSupplements, wellness and personal care
Profile information
What to know about iHerb
The information blocks change by category so the page reflects how the service actually works.
Returns
- Most products
- Most purchases use a 30-day return window.
- iHerb-brand products
- Direct purchases of eligible iHerb-branded products can use an extended window.
- International handling
- Return labels, shipping and refund timing can differ outside the domestic market.
Refunds
- Refund destination
- Eligible refunds generally return to the original payment method or another supported destination.
- Timing
- Financial institutions can add time after iHerb processes a refund.
- Approval
- Refund requests remain subject to eligibility review.
Important notes
Useful context before relying on a policy or service detail.
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iHerb states that most products have a 30-day return window and iHerb-brand products bought directly have a 90-day window.
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International refunds and return handling can differ from domestic orders.