OurTime is positioned around dating and companionship for people in the 50-plus age group. Users create profiles, browse or receive potential matches and communicate through platform features, with additional visibility or messaging functions available through paid plans or optional purchases.
The service is part of Match Group, but the exact legal operator and product terms can vary by country. In the United States, current OurTime terms identify Match Group Americas, LLC. International services using the OurTime name may be operated by other Match Group entities and can have different subscription products or consumer-law requirements.
Subscription pricing, renewal timing and feature availability can also depend on platform and location. Customers who purchase through Apple or Google may need to manage billing through the relevant app store, while direct web subscriptions are handled through OurTime account settings and the site’s customer-care process.
OurTime directs users to its official Help Center and email-based Customer Care rather than promoting a general support phone number. The company specifically warns that fraudulent third-party sites publish fake OurTime support phone numbers, so account, billing and safety help should be accessed from OurTime.com or the official app.