Petco traces its roots to 1965, when the business began as a mail-order veterinary-supplies company called UPCO; the Petco name was adopted in 1979. The company has since grown into a large omnichannel pet retailer and service provider.
Petco says it operates more than 1,500 stores across the United States, Mexico and Puerto Rico. Its services include grooming, dog training and veterinary care alongside food, toys, supplies and other pet products, with availability varying by location.
Retail customer service, veterinary care, grooming and insurance are not one support function. Petco directs general customers to petco.com/contact-us, while clinical questions belong with the relevant veterinary provider and pet-insurance products involve separate licensed entities and underwriters.
