Calzedonia was founded in Verona in 1986 by Sandro Veronesi. It became the first brand in what grew into the Calzedonia Group and is now Oniverse, a wider Italian group whose fashion portfolio also includes labels such as Intimissimi, Tezenis and Falconeri. Keeping the brand and group separate is useful because those sister labels have their own products, stores and customer-service channels.
The Calzedonia brand focuses on tights, hosiery, socks, leggings and beachwear for women, men and children. It is distributed through a large network of directly operated and franchised stores as well as localized e-commerce sites. Assortment, sizing, prices, loyalty benefits and seasonal collections differ by country.
Online-shopping rules are also market-specific. The U.S. store, for example, is operated by Calzedonia USA Inc. and provides its own terms for orders, returns, refunds and the Calzedonia Lover loyalty program. Customers should use the storefront tied to their purchase rather than applying a European policy or store promotion to a U.S. order.
U.S. customer service is currently available through webform, chat, hello@calzedonia.com and the toll-free number +1 855-564-2351. The official support page lists service Monday through Saturday, with hours that can change during busy periods. Fraudulent-site or fake-social-profile reports can also be submitted through the same official customer-service channels.
