Patagonia was established in 1973 and grew from Yvon Chouinard's earlier climbing-equipment business. The company is headquartered in Ventura, California, and has developed product lines for climbing, hiking, trail running, snow, surf, fly fishing and everyday outdoor use.
The brand emphasizes product durability and repair, with programs such as Worn Wear and its Ironclad Guarantee. Those programs should still be read against the exact product condition and regional policy rather than treated as an unconditional lifetime replacement promise.
Customer service is regional. Patagonia provides country-specific phone, email and Help Center routes for orders, returns, repairs and product questions, while retail purchases made through another seller may need to be handled through that seller.
