Nathan Swartz took full control of the Abington Shoe Company in 1955. The business introduced the Original Timberland 8-inch waterproof boot in 1973, followed by the 6-inch version three years later; the Timberland name ultimately became the identity of the wider brand.
Timberland now organizes its products around Work, Life and Outdoor, covering work boots, hiking footwear, casual shoes, apparel and accessories. It operates globally as a VF Corporation brand, while regional online stores use their own shipping, return and support rules.
U.S. customer service is available by chat and phone, with a 24/7 virtual assistant. Warranty questions use the same customer-care system but depend on the product, purchase history and the current warranty policy.
