Zenni was founded in 2003 by Tibor Laczay and Julia Chen with a direct-to-consumer model intended to make prescription eyewear more affordable. Customers choose frames online, enter prescription and pupillary-distance information, select lens options and place orders through Zenni’s website or app.
The catalog includes prescription glasses, sunglasses, readers, progressive and bifocal lenses, blue-light and photochromic options, safety eyewear and selected specialty products. Prescription limits, production times and available lens treatments depend on the selected frame and prescription.
Zenni provides 24/7 chat and email support, together with phone, SMS and WhatsApp channels. Order, return, warranty and prescription questions should be handled through the Help Center because eligibility and timing depend on the exact purchase.
