FlightHub was founded in 2012 and is headquartered in Montreal, Quebec. The company describes itself as a Canadian travel business built by travel professionals and software engineers, using airline relationships and search technology to assemble and sell itineraries to Canadian and international travelers.
The platform works with more than 400 airline partners according to FlightHub and focuses heavily on airfare comparison and booking. The agency can process reservations and selected service requests, but the airline remains responsible for operating the flight and controls many practical rules such as schedules, baggage, seat assignment, fare restrictions and airport handling.
That distinction becomes important after a booking. A schedule change initiated by an airline, a voluntary customer change and a FlightHub service request can each follow different fee and approval rules. Agency service fees may apply to some transactions in addition to airline charges, so the itinerary, fare conditions and checkout disclosures should be reviewed before payment.
FlightHub advertises 24/7 customer care and publishes a support portal, 1-855-754-0069 and support@flighthub.com. Existing travelers should start with the booking confirmation and itinerary because those records identify the airline, ticket status and reservation details needed to determine whether FlightHub or the carrier controls the next action.
