Mattress Firm began in 1986 with its first store in Houston, Texas. It grew into a national specialty retailer through store expansion and acquisitions, building a large physical network alongside its e-commerce business.
The assortment centers on mattresses from multiple manufacturers together with adjustable bases, bed frames, bedding, pillows and related sleep products. Because the company sells many brands rather than a single manufacturer’s line, warranty terms, trial periods and product-specific service can depend on the item purchased and the applicable sales terms.
Mattress Firm became part of the group now known as Somnigroup after the 2025 combination of Tempur Sealy International and Mattress Firm Group. Somnigroup describes Mattress Firm as a fully owned retail business, while MattressFirm.com identifies Mattress Firm, Inc. as the operator of the consumer site.
Customer service covers delivery, order status, receipts, financing questions, returns and warranty assistance, and stores provide local sales and pickup support. For a warranty claim, customers should keep the purchase record and follow the retailer’s current claim process rather than relying on a mattress manufacturer’s general support page alone.
