The Knot was founded in 1996 by Carley Roney, David Liu and two friends as a digital wedding-planning resource. The brand says more than 30 million couples have used The Knot over its three decades of operation.
Its current platform combines a wedding checklist, budget tools, guest-list management, vendor search, wedding websites, registry services, invitations and editorial content. Couples can use the service through the website and mobile app, while wedding professionals interact with the wider The Knot Worldwide ecosystem through vendor products.
Consumer help is provided through The Knot Help Center, email and live chat. Vendor-support, review questions, press and corporate enquiries have separate addresses, so couples and businesses should use the channel that matches the type of account or issue.
