VitalSource has worked with publishers and educational institutions since 1994. Its Bookshelf platform is used for digital course materials, reading and study tools across universities, schools and other learning environments.
The company says its ecosystem serves learners in more than 240 countries and territories and works with thousands of institutions and over a thousand publishers and resellers. Its global catalog includes more than one million digital books and course materials.
Support is separated by role and product: Bookshelf users, learners or purchasers, educators and institutional partners each have dedicated paths. General support is available 24/7 through the VitalSource support site and request system.